Please ensure that you have the following information readily available before calling for technical support.
Card type and serial number.
Computer make and model and hardware configuration (other cards installed).
Operating system type and version.
Details of the problem you are experiencing: application module type and version, target network, circumstances that caused the problem.
Cogent Real-Time Systems, Inc. now provides sales and technical support for this product. Technical support is available during regular business hours (eastern standard time) or by fax, mail or e-mail.
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